Plan your Uganda safari with a dedicated specialist
Tell us about your dream safari and we’ll craft a bespoke itinerary.
Avg. response time
< 12 hours
Dedicated specialists reply within one business day.
Travellers hosted
5k+ guests
Families, photographers, researchers & solo explorers.
Protected areas
35 parks & reserves
Across Uganda, Rwanda, and the Albertine Rift.
Direct concierge line
+256 706 311 382
Based in Kampala with planners on rotating duty, ready to coordinate everything from gorilla permits to lodge availability and last-mile transfers.
- Same-day responses for priority travel dates
- Permits & flights held for 48 hours once you approve
- 24/7 emergency support while you are on the ground
Call us
Talk to a safari planner
+256 706 311 382
Daily 08:00 – 18:00 (EAT)
Email us
Email the team
info@gracioustours.co.ug
We reply within one business day
Chat now
WhatsApp concierge
+256 751 004 135
For en-route updates & urgent requests
What happens next
Our planning process
Step 1
Discovery call
We review your message and schedule a quick call to align on dates, comfort level, and must-see wildlife.
Step 2
Tailored itinerary
Within 24–48 hours you’ll receive a curated safari plan with transparent pricing, lodges, and permit availability.
Step 3
White-glove hosting
From gorilla permits to charter flights, your concierge manages every detail and stays on-call while you travel.
Offices & hours
Visit or write to us
HQ
Freedom city mall Room FB 33, plot 4010 Kampala
Studio hours
Mon–Sat · 08:00 – 18:00 (EAT)
Emergency line
+256 772 919 818
Safeguarding your trip
Every itinerary is backed by our operations team
Transparent pricing, responsible tourism partnerships, and round-the-clock monitoring mean you get the wow-factor experiences without the guesswork.
Licensed & insured
We operate under IATA, UTB, AUTO, TUGATA, ATA, and Uganda Chamber of Commerce with full liability coverage for guests and crew.
Permit management
Daily monitoring of gorilla, chimp, and park permit releases so you never miss a limited slot.
24/7 field support
Our Kampala HQ and on-ground guides stay connected via satellite comms for rapid assistance.